Important Phone Numbers
Main Office:
303.451.1146
Fax: 303.450.7422
12/24 Audio Response Phone Banking:
303.451.1262 or 1.877.727.1262
Loan Department:
303.451.1146
Horizons Online Support:
303.451.1146
Online Bill Pay:
1.855.239.2988
Lost or Stolen VISA® Debit Card or Mastercard:
303.451.1146 (Day)
1.888.297.9416
Report Fraudulent Use or Block Cards for Visa® or Mastercard®:
1.800.237.8990
VISA® Debit Cardholders - Report Planned Travel to a Foreign Country:
303.451.1146 or HNCU Mobile App
Late Loan Payments:
720.872.8607
General Email:
hncu@hncu.org
Horizons Online Support Email:
support@hncu.org
When using email, please include only your full name, phone number and your question, and we will contact you in a timely manner. NEVER send any account information over email such as account numbers, balances and social security numbers, as email is not a secure form of communication.
Please refer to the Membership & Account Agreement, Truth-in-Savings Disclosures, Loan Agreements and Fee Schedule for specific account requirements and restrictions.
Location & Hours
We are located just off of Washington Street in Northglenn at:
11455 Pearl Street
Northglenn, CO 80233
Effective 6/16/2020 our new address is:
Horizons North Credit Union
13559 Huron Street
Westminster, CO 80234
Lobby
Monday - Friday 9:00am - 5:00pm
Call Center Hours:
Monday - Friday 8:30am - 5pm
Drive Up Hours:
Monday - Thursday 9am - 5pm
Friday 9am - 6pm
Holiday Closings:
Memorial Day
Monday, May 25th
Planned Closing:
Monday, June 15th