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Contact Information

Important Phone Numbers

Main Office:

303.451.1146 or 1.877.451.HNCU
Fax: 303.450.7422

12/24 Audio Response Phone Banking:

303.451.1262 or 1.877.727.1262

Loan Department:


Horizons Online Support:


Online Bill Pay:


Lost or Stolen VISA® Debit Card:

720.872.8608 (Day)
1.800.682.6075 (Night & Weekends) or

Report Fraudulent VISA® Debit Card Use or Blocked Debit Card: 

720.872.8608 (Day)
1.800.417.4592 (Night & Weekends) 

Tips for VISA® Debit Cardholders When Traveling 


VISA® Debit Cardholders - Report Planned Travel to a Foreign Country:


Lost or Stolen VISA® Credit Card:


Late Loan Payments:


General Email:

Horizons Online Support Email:

When using email, please include only your full name, phone number and your question, and we will contact you in a timely manner. NEVER send any account information over email such as account numbers, balances and social security numbers, as email is not a secure form of communication. 

Please refer to the Membership & Account Agreement, Truth-in-Savings Disclosures, Loan Agreements and Fee Schedule for specific account requirements and restrictions.

Location & Hours

We are located just off of Washington Street in Northglenn at:
11455 Pearl Street
Northglenn, CO 80233

Office Hours:

Monday - Friday 9am-5pm

Drive Up Hours:

Monday - Thursday 9am - 5pm
Friday 9am - 6pm 

Holiday Closings:


Independence Day
Thursday, July 4th

Labor Day
Monday, September 2nd

Columbus Day
Monday, October 7th

Veterans Day
Monday, November 11th

Thursday, November 28th

Christmas Day
Wednesday, December 25th

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