Important Phone Numbers
Main Office:
303.451.1146
Fax: 303.450.7422
12/24 Audio Response Phone Banking:
303.451.1262 or 1.877.727.1262
Loan Department:
303.450.0719
Horizons Online Support:
303.451.1146
Online Bill Pay:
1.855.239.2988
Lost or Stolen VISA® Debit Card or Mastercard:
303.451.1146 (Day)
1.888.297.9416
Report Fraudulent Use or Block Cards for Visa® or Mastercard®:
1.800.237.8990
VISA® Debit Cardholders - Report Planned Travel to a Foreign Country:
303.451.1146 or HNCU Mobile App
Late Loan Payments:
720.872.8607
General Email:
hncu@hncu.org
Horizons Online Support Email:
support@hncu.org
When using email, please include only your full name, phone number and your question, and we will contact you in a timely manner. NEVER send any account information over email such as account numbers, balances and social security numbers, as email is not a secure form of communication.
Please refer to the Membership & Account Agreement, Truth-in-Savings Disclosures, Loan Agreements and Fee Schedule for specific account requirements and restrictions.
Location & Hours
Effective 6/16/2020 our new address is:
Horizons North Credit Union
13559 Huron Street
Westminster, CO 80234
Lobby
Monday - Friday
9:00am - 5:00pm
Call Center
Monday - Friday
8:30am - 5:00pm
Drive Up
Monday - Thursday
9:00am - 5:00pm
Friday
9:00am - 6:00pm
Holiday Closings:
Columbus Day
Monday, October 12th
Veterans Day
Monday, November 9th
Thanksgiving
Thursday, November 26th
Christmas Eve
Thursday, December 24th
Closing at 12:00 PM
Christmas Day
Friday, December 25th
New Year’s Eve
Thursday, December 31st
Closing at 12:00 PM
New Year’s Day
Friday, January 1st