Important Phone Numbers
Main Office:
303.451.1146 or 1.877.451.HNCU
Fax: 303.450.7422
12/24 Audio Response Phone Banking:
303.451.1262 or 1.877.727.1262
Loan Department:
303.450.2760
Horizons Online Support:
720.872.8605
Online Bill Pay:
1.855.239.2988
Lost or Stolen VISA® Debit Card:
720.872.8608 (Day)
1.800.682.6075 (Night & Weekends)
or www.reportmycards.com
Report Fraudulent VISA® Debit Card Use or Blocked Debit Card:
720.872.8608 (Day)
1.800.417.4592 (Night & Weekends)
VISA® Debit Cardholders - Report Planned Travel to a Foreign Country:
720.872.8608
Lost or Stolen VISA® Credit Card:
1.877.875.8078
Late Loan Payments:
720.872.8607
General Email:
hncu@hncu.org
Horizons Online Support Email:
support@hncu.org
When using email, please include only your full name, phone number and your question, and we will contact you in a timely manner. NEVER send any account information over email such as account numbers, balances and social security numbers, as email is not a secure form of communication.
Please refer to the Membership & Account Agreement, Truth-in-Savings Disclosures, Loan Agreements and Fee Schedule for specific account requirements and restrictions.
Location & Hours
We are located just off of Washington Street in Northglenn at:
11455 Pearl Street
Northglenn, CO 80233
Office Hours:
Monday - Friday 9am-5pm
Drive Up Hours:
Monday - Thursday 9am - 5pm
Friday 9am - 6pm
Holiday Closings:
New Year’s Day
Tuesday, January 1st
Martin Luther King, Jr Day
Monday, January 20th
Presidents’ Day
Monday, February 17th
Memorial Day
Monday, May 25th