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HNCU Mastercard® Options

 

MasterCard Images

Select the Image and Card that Best Fits Your Lifestyle


MasterCard Cashback

Cash Back Rewards

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Annual Percentage Rate 10.99%
Terms, Conditions & Fees for Mastercard

Earn cash reward with 1 point for every $2

See Rewards Terms & Conditions
  • No annual fee
  • No balance transfer fee
  • No cash advance fee

MasterCard Platinum

Platinum

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Annual Percentage Rate 7.99%
Terms, Conditions & Fees for Mastercard

Manage balances with lower interest

  • No annual fee
  • No balance transfer fee
  • No cash advance fee
 
Use your Mastercard for a chance to win up to $12,500. No purchase necessary. Learn more https://jhasurprisespromo.com.

 

 

 

 

 

 
EFFECTIVE MARCH 9, 2020 ASSISTANCE PHONE NUMBERS FOR MASTERCARD WILL BE CHANGING

For assistance with your Mastercard during normal business hours please call:
303-451-1146

To report card lost or stolen after-hours call:
1-888-297-3416 or outside the US call collect, (206) 389-5200

If you need assistance with a declined transaction after-hours call:
1-800-547-1329

 

FRAUD PREVENTION ALERTS FOR MASTERCARD FROM HNCU
  1. When potential fraud is detected, you will receive an automatic email notification from Horizons North Credit Union with the option to click on the "fraud" or "no fraud" hyperlink.
  2. One minute after the email, you will receive a text alert from 96923 between 7am and 9pm (local time zone), which also has the "fraud" or "no fraud" option. (*SEE BELOW)
  3. If there is no response received from you, five minutes after the text alert, you will receive automatic phone calls to confirm or deny fraud. Phone calls will be between 8am and 9pm local cardholder time zone.

Remember - our messages will never ask for your PIN or account number.

As a reminder it's important to make sure Horizons North Credit Union has your current contact information, including your physical address, telephone numbers, and email address. Please make sure that all of this information is up to date! It's easy, all you have to do is login to Online Banking, select the "Services' tab, and click "Continue" next to "Address Change". You can also update your information anytime when you're in the branch. The phone number for our Fraud Center for Mastercard has changed to 1-855-293-2456. If you add this number to your phone contacts and label it "Fraud Center,' it will display whenever you get a call from this number.
 

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