Just a friendly reminder that HNCU will be closed on Monday, September 7th, in observance of Labor Day. As always, you can access your accounts 24/7 through online and mobile banking.
  
Be aware that scammers don't take a holiday!
  
Fraud/Scam Alert

Please be aware that scammers are calling or sending texts using HNCU’s name in an attempt to steal personal information. If you receive a call or text “from HNCU” or the “Fraud Department” asking you for your account number, PIN, Social Security number, or other sensitive information, it is a scam. Horizons North Credit Union will never ask anyone to share confidential information via text, email, phone, or social media. 

In some cases, members have received fraud alert messages about suspicious debit card activity and were then contacted by scammers who instructed them to mark the transactions as "valid."

Please remember: Horizons North Credit Union will NEVER ask you to approve a transaction that you do not recognize.

If you receive a fraud alert regarding a transaction that is unauthorized or unfamiliar:

• Respond "Fraud" or follow the instructions to report the transaction as unauthorized.
• Carefully review the transaction details before responding.
• If you are unsure whether a transaction is legitimate, contact us directly at 303.451.1146 before taking action.

Do NOT respond that a transaction is valid simply because someone contacts you and tells you to.

If you believe you may have been a victim of a scam or fraud, please contact us immediately at 303.451.1146.

Please visit our Cyber Security & Fraud Awareness  page for tips on avoiding scams.